The NJCAA was grappling with a manual process for letters of intent and scholarship management for their 500+ member colleges across the country. The team was collecting over 70,000 scholarships a year through paper signatures and uploading them to their systems. They needed a solution that would simplify this time-consuming process and ensure data accuracy within the time constraints of the commitment process.
Once learning about Formstack from partner Carabiner Group, the team was able to transition away from paper and leverage Forms for Salesforce to collect all member information digitally. All their documents regarding student-athletes are now generated from Salesforce data, with Formstack as the engine behind it. Today the NJCAA collects all their signatures digitally and have increased the documents processed to over 170,000 in a year.
Scaling the impact of the program to this level is enabled through Formstack's sub-account feature. Each member college within the NJCAA now has their own account that they can allow member colleges to track and sign their own documents as well.
Formstack provided the NJCAA an efficient system that saved time and increased productivity, leading to positive feedback and accessibility to data for member colleges.